Shipping Policy and Return & Refund Policy
Whether you're ordering corporate gifts in bulk or a customized products for personal use, HubRange ensures quick, safe, and affordable delivery across India.
We partner with trusted logistics providers to make sure your order reaches your corporate office, event venue, or home without a hitch.
Why Choose Hubrange Shipping?
-
Cost-effective shipping: Competitive rates for both bulk corporate orders and individual purchases.
-
Nationwide coverage: Fast and reliable delivery across India — including tier-2 and tier-3 cities.
-
Hassle-free logistics: From our warehouse to your doorstep, we handle it all so you can focus on your gifting needs or personal shopping.
How Shipping Works (3 Simple Steps)
-
Confirm & Process: Place your order with Hubrange and receive your confirmation with dispatch details.
-
Packing & Labeling: We securely pack your corporate gifts in plain or branded packaging as requested.
-
Delivery: Our logistics partners pick up and deliver your shipment directly to your address.
Return & Exchange Police
Delivery Time
-
Orders are usually delivered within 3 to 7 business days from the order date.
-
Delivery timelines may vary slightly based on your location and courier availability.
Shipping Charges
-
We offer free shipping on most orders. Any exceptions will be clearly mentioned at checkout.
Order Tracking
-
Once your order is shipped, you’ll receive a tracking ID via SMS or email to track your package in real time.
Service Coverage
-
We deliver across all major cities and towns in India.
Delays
-
In case of any unforeseen delays due to weather, holidays, or logistics, we will keep you informed and work to resolve it promptly.
Return & Refund Policy
Return Window
-
Return and Exchange Time Frame: Returns and exchanges must be initiated within 3 days of delivery.
-
Any issues with defective or incorrect items must be reported within 48 hours of delivery.
Return Conditions
-
Items must be returned unused, unwashed, and in their original packaging with all tags intact.
-
Some items like personal care, innerwear, and customized products are non-returnable.
Exchange Policy:
-
We offer direct exchanges for the same item in a different size or color, subject to availability. If the desired replacement is unavailable, store credit or a full refund may be issued.
Return Shipping Costs:
-
Customer-Paid Returns: For returns due to personal reasons (e.g., change of mind), customers are responsible for shipping costs.
-
Free Returns: We cover return shipping costs for items that are defective, damaged, or incorrect.
Refunds:
-
Refunds will be processed after we receive and inspect the returned item. Refunds will be issued to the original payment method or as store credit. Please allow 5-7 business days for the refund to reflect in your account.
Cancellation Policy
-
No cancellation fees if cancelled before dispatch.
-
For customized or bulk orders, cancellation is possible only before production begins.